For others, the app may work but email/text updates are inconsistent. Having issues with this as well. Door lock and unlock,but remote start will not work. Having the same issue as muengineer. I have a "trouble ticket" being processed with FCA, so I will update when I get a result. I finally picked up my new 2017 SPS this past Monday 11/21 but I can't get Uconnect Access services to work. Keep clam and be dyslexic. I've already tried going through both Fiat and UConnect support and they seem to suggest the problem is *with the app or my smartphone*. Both my Fiat Access app and Uconnect app haven't updated since April 27th. Vehicle software updates, are just like your home computer, tablet, or smart watch. T.S. Its probably the App on your phone. Connect app not working in Windows 10 laptop Problem: I am trying to cast my Android screen to Windows 10 laptop. Like everything else: sometimes the forced update will work, but not always. My experience thus far indicates that those with the MORE button do not have access to the uconnect phone app. The Uconnect app still does not work, but this Jeep app does the trick. I also have the same issue. Connected Services & … This is my first car that has had a connected app, so it would be nice if it worked. Start your vehicle from a distance, lock or unlock doors and sound the horn using your smartphone. That seems unlikely. I am really hoping I can be assisted and get my account set up :-(. Message+ app. It's not a resources problem; it's simply will. Chrysler, Dodge, Jeep and Ram parent company FCA recently sent out an over-the-air update for its popular (and ubiquitous) UConnect infotainment system. After 16 phone calls to Uconnect, SiriusXMGuardian, 2 trips to the Jeep dealer shop, two wasted days of no car and a ton of frustration. Contents. I just purchased my first Jeep. I was told my Uconnect app will NOT work with my Iphone 8 Plus, becuase the software on my phone is too up to date. The message+ app is a fine app, one of the better ones I've used, but JavaScript is disabled. 4.1 Set up CarPlay again; 5 Turn Siri off and on; 6 CarPlay issues with iOS 13. The problem, I think, is that the car isn't sending out updated information upon request. Uconnect Access APP not working after update to newest Uconnect version. The cellular modem failed in some cases and replaced under warranty. I work in software. 4 people found this helpful I don't want to go to the dealer because based on the symptoms it seems unlikely it is a hardware problem in the car. The APP seems to work fine except between the hours of 1:00pm & 8:00pm. We also recommend checking through Mopar.com to determine whether the remote commands will work from website. Both my Fiat Access app and Uconnect app haven't updated since April 27th. so im hoping it at least plays the radio while i wait … Obviously my vehicle is on my account & my account is set up, evidenced by this Phone App working. Sometimes, the app will receive up-to-the-minute information. Thank you. This app is for USConnect enabled smart vending machines, Bistro to Go! Troubleshoot it, reinstall, update, etc., & it still won't work. Users can enjoy hands-free, voice-activated calling using the phone component of Uconnect. For a better experience, please enable JavaScript in your browser before proceeding. Its probably the App on your phone. Your phone may have closed the app to conserve battery. Compatible vehicles in the U.S.: - 2015 – 2017 Chrysler 200 - 2015 – 2019 Chrysler 300 He had me Uninstall and install app. I have had mine stop working periodically. Launch the app, then tap MENU and go to SKILLS to search for the skill for your vehicle. For years owners have had issues with the system booting up into a blank (black screen), flickering during use, becoming slow to respond to touch inputs, and randomly rebooting and forgetting all of the user presets.. That's a tough pill to swallow considering that's the only … And things did not go as planned. Car Electronics- Lights, Fuses, Audio & Video, Go Mango (PVP), A8, UAQ, GWA, AMA, AJV, ADG, WR2, VerticalScope Inc., 111 Peter Street, Suite 901, Toronto, Ontario, M5V 2H1, Canada. I want the Performance pages in my radio.... Oh well if I upgrade to the '17 radio and media hub, I will tell whoever installs it not to connect the Uconnect purple cable! Uconnect is a feature in some Chrysler and Dodge vehicles. If you are having trouble logging into the app, please contact Uconnect Care at 1-877-855-8400 (U.S.) or 1-877-324-9091 (Canada). The car is sending out proper updates but app doesn't always receive them properly. It's not really anything life changin but it is sort of cool to yell at Alexa to start the car while I'm getting ready. I've given up on refreshing and restarting and resetting. My phone pairs just fine and the Uconnect system works fine on the car. When I plug in the phone via the USB port in the center console, Uconnect sees the "iPod" but won't play anything, and trying to force the iPhone to start the music results in only hearing it from the phone itself. (In other words, where it says: "updated: today at _____" that's within just a few minutes of the actual time. In order for Uconnect phone to operate, you must have a … Fiat Access has actually worked fairly well for me personally. this work. It seems to be working pretty well now. Im sure its not beyond your dealer and uconnect to solve the issue. To log into the Uconnect app, use the same email and password created when setting up your account on the Mopar Owner Site. Self-checkout kiosks & approved food service terminals and is not compatible with other systems. Stay in touch with your vehicle from wherever you are. The signal is faulty. The dodge dealership has ordered me an entire new Uconnect 8.4 unit after the tech couldnt get anything to work with it and actually said the screen got locked out at one point and wouldnt respond. To see if your system is compatible, look for the USConnect logo on your employer-provided badge, vending machines, payment kiosks or food service terminals. While the main area of the page will give you direct access to … uconnect ® app with siriusxm guardian ™ With available SiriusXM Guardian™ you can use the convenient Uconnect ® App on your smartphone or smartwatch to start your vehicle remotely , to warm or cool it before you get in, lock or unlock the doors or sound the horn and flash the lights—all from virtually anywhere. SHOP ON THE GO Connect with some of your favorite brands, right through your Uconnect® touchscreen with Uconnect Market +, to make on-demand reservations, order food and purchase products and services.You'll first need to activate the service to use it, but once complete, you’ll be able to look up special offers, find participating gas stations and pay for fuel, reserve parking … The app is faulty. When I plug in the phone via the USB port in the center console, Uconnect sees the "iPod" but won't play anything, and trying to force the iPhone to start the music results in only hearing it from the phone itself. Go to the Location tab at the bottom of the mobile app home screen to bring up the map screen. Connect App on Windows 10 not mirroring your Android Phone display onto your PC despite showing it as connected? On my Phone I enter my name and password Called uconnect and they said I downloaded the app too fast without being registered first. They must be on a special corporate plan where they don't have coverage during those hours. I work in software. Your smartphone integrates seamlessly with your available Uconnect® system to let you make and receive calls, reply to text messages using your voice, play songs and more, right from your Jeep® Brand vehicle. In top right hand corner of the site, you can access your UMail and UDrive. If you clear out the cache for the app and relog in it will work again. Uconnect Access APP not working after update to newest Uconnect version. The remote Access system has always been unreliable (since 2013). The only other problem I'm having is the search for charging stations in the NAV has never worked. Try sending a PM to, Found out a couple weeks ago there was a new software update available for uconnect. No phone call today, if you can imagine that! 6.1 Problems with Kenwood car audio systems? I've given up on refreshing and restarting and resetting. You're having trouble streaming music via Bluetooth® Before driving, start the music app on your phone. Same issues here on a 2014 Dodge Durango Limited with the 8.4NAV (RA4) Uconnect head unit and an iPhone 6+ 128GB with ios 10.0.2 installed. Used to work and now it doesn't. Your phone may have closed the app to conserve battery. one of the three that will not pass text messages to Uconnect is the. You receive the lastest software, to improve, the product. This is true for the Fiat Access app and the UConnect app, both of which synch to the same UConnect system built into the 500e. For a better experience, please enable JavaScript in your browser before proceeding. I have a paid Uconnect account since Feb 2016. Said we need to wait for a new fixed version of the app to hit the store. I don't know why they had to screw with something that was working just fine, I have Uconnect on my Jeep Grand Cherokee and works without any issues! music, and the like are working just fine. My phone pairs just fine and the Uconnect system works fine on the car. Same issues here on a 2014 Dodge Durango Limited with the 8.4NAV (RA4) Uconnect head unit and an iPhone 6+ 128GB with ios 10.0.2 installed. I've given up on refreshing and restarting and resetting. (I've had issues with getting my Pandora, Spotify and Bluetooth / phone working at initial start up) ... IIRC, that remote start app can take up to 10 minutes to work. It's not a good ones, but it's well earned. The bottom line is FCA couldn't care less, and their apps' pathetic support shows it. All other phone features, ie. Last night spent two hours talking to 8 different people, last person I talked to said there is something not right because they are showing me in the system but there is information missing that should be there and isn't and she didn't know why so she was gonna have to push it up the chain and have somebody call me back. You're having trouble streaming music via Bluetooth® Before driving, start the music app on your phone. Im presuming its because my system has the MORE button on the infotainment system and NOT an APPS button that … I work in software. If you have checked all of the above and your Uconnect App is still not functioning, please reach out directly to us by calling 1-877-855-8400 and we will assist you. Last update, I had. There's no clear rhyme or reason. It doesnt work for me. After purchasing car I had set up the Sirius XM Guardian, was able to use my iPhone to lock and unlock my vehicle & remote start it when I tested it out. A Chrysler Uconnect lawsuit alleges 2017-2019 Chrysler Pacifica and 2017-2019 Chrysler 300 vehicles are equipped with infotainment systems that freeze, go … 1 Watch this video on CarPlay not working, or read the text below; 2 Follow these quick tips to get CarPlay working again. placing/receiving calls, playing. JavaScript is disabled. Restart it by opening the music app and pressing play. The uConnect infortainment system has a reputation. That doesn't feel right to me. The bottom line is FCA couldn't care less, and their apps… HI, My Uconnect Access app was working just fine untile I undated the Uconnect software on my 2015 Challenger. General Motors has had a long history with OnStar but FCA is still learning how to do telematics. Both my Fiat Access app and Uconnect app haven't updated since April 27th. When I do, screen says Service is Connected contact Customer Care, When I click on the Call Customer Care Button, nothing happens. And have called Uconnect service they told me to do this. On select MY13 vehicles and beyond, software updates are sent automatically to the vehicle over the air once available. Just bought a 2018 Jeep Renegade. I think there's one of three possible problems here: 1. HI, My Uconnect Access app was working just fine untile I undated the Uconnect software on my 2015 Challenger. uconnect ® app with siriusxm guardian ™ With available SiriusXM Guardian™ you can use the convenient Uconnect ® App on your smartphone or smartwatch to start your vehicle remotely , to warm or cool it before you get in, lock or unlock the doors or sound the horn and flash the lights—all from virtually anywhere. If you clear out the cache for the app and relog in it will work … Uconnect is definitely hit or miss with consistantly working as intended. It may indeed be firmware related and not software has you state. Why does the software need to be updated regularly? Fiat Access has actually worked reasonably well for me... Join our community to talk about all things Fiat 500 related. Next, press the steering wheel icon to find your vehicle and put in your PIN when prompted. There has been a problem unique to 2016-2017 models where no updates are happening between 1pm and 8pm (you'd think this should be easy for them to track down and solve). Who cares about updates. I know the account is working because the remote start and remote unlock features work from my phone. On my Phone I enter my name and password To get started, download the Alexa app from your app store. Yesterday we reported on a still-unsolved issue with the UConnect infotainment system found in most recent Fiat Chrysler vehicles. If you are having trouble logging into the app, please contact Uconnect Care at 1-877-855-8400 (U.S.) or 1-877-324-9091 (Canada). It's not a resources problem; it's simply will. UConnect support said since I had updated my iPhone to version 12.1.2 that it broke the functionality of the app preventing remote start, etc from working. Whenever I search and click the 'Connect' app from Cortana, the window flicks for a fraction of a second and closes immediately. I have had mine stop working periodically. The Yelp functionality in Uconnect shows how a car-centric app that integrates with the navigation system can work better than a phone-based Yelp that doesn’t know it’s in a car. Anyone else having issues with the Uconnect Remote start not working? I have a 2017 500e & am experiencing the same problems as rkw. it is not exp or anything just the app has been update not by choice tho. 2. A few times a year, the Fiat/Chrysler servers seem to go down and nobody is able to get any updates, sometimes for several days. But what is correct is that the newer versions do have the APPS button and not MORE button. Will the App work on a 2014 500e forgoing any other issues such as hardware failure? Andrea should get the PM and get you taken care of, takes 3 or 4 days for her to respond usually thou, I'm sure she's a busy person. Welcome to Challengertalk Tony. No special tweaks are necessary in any of the apps to make. But when I try to start the via mobile Pandora it says I need an account. I know better next time. Restart it by opening the music app and pressing play. Which makes no sense. Check out our discussions on the Fiat 500, Abarth, 595, engine specs, MPG’s and more! I bet his Uconnect is working just fine. Do not make calls while your phone is plugged into the AUX jack. And have called Uconnect service they told me to do this. The Uconnect system allows you access to information, as well as entertainment. Vehicle Finder will not work if your vehicle is in motion or if your vehicle ignition has not been started for 15 days or more. I am using a Lenovo Thinkpad laptop with Windows 10 OS. Other times, that updated status will be hours out of date and even if I hold down on the refresh button, requesting an update (that "may take up to 5 minutes"), it doesn't receive any update. Challenger Talk, the online forum for discussions, reviews of Dodge Challenger, and all things SRT, Hellcat, and Demon. Alexa & Uconnect WILL NOT work together. I just bought my Challenger and I'm having issues getting my Sirius XM Guardian to activate. The bottom line is FCA couldn't care less, and their apps' pathetic support shows it. The UConnect system relies on a cell network to transmit updates so it may be bad network. Next time I went to use the app it stated that I needed to go into Apps>Activate Services. Access select Uconnect ® features through your Alexa built-in device with just the sound of your voice. Try to think of the Uconnect radios like iPhones you get an update and a bunch of stuff no longer works and then Apple rushes out a new update to fix the update you just got, except the Uconnect folks are not so good about fixing problems, they like to say it's your car or, it's your phone. 2.1 Related Articles; 3 Check that you allow CarPlay when locked; 4 Reset and update your vehicle’s infotainment system. Correct the backup light timing. n the forums I have seen all manner of different issues reported. Be it Amazon w/Alexa or the Uconnect App there's no acceptable excuse for the failure to be ongoing. Connect App on Windows 10 not mirroring your Android Phone display onto your PC despite showing it as connected? I wish I would have refused to have my car linked to Uconnect when I bought it. I got a 2018 Ram 1500 that has uconnect, so i downloaded the app to my phone (iphone) It would work ok not all the time but now it wont do anything lock /unlock/start I am really disappointed in it, go 2-3 min just to tell me it has fail. UConnect is your student portal where you can access email, study materials and stay informed of the latest announcements and events.. 2018 with 4C radio, started becoming intermittent about a month ago then not working at all over the past couple of weeks. I've had my 500e for about 3 weeks now and I've found that Fiat Access/UConnect app sync with the car to be incredibly inconsistent. BUT: then that means both the Fiat Access and UConnect apps are faulty. any thoughts.. Enjoy the features of your smartphone with the convenience of your Uconnect system. I wish I could get my 2015 to stop talking to Uconnect. Connect to your Uconnect® system and use the touchscreen to access select apps and features on your smartphone. Just pm'd DodgeCares. Check if you’re ready for an update and get the latest software to ensure your Uconnect system is functioning at peak performance. My 6.5 system has the MORE button and will NOT connect to the uconnect app downloaded to my iphone. It's not a resources problem; it's simply will. A performance enhancement was included in that update too. Very frustrating! Wondering if anyone else ever had this problem with a new Challenger (or Charger) because Uconnect customer service has been no help at all so far. For some, the app never worked well and they gave up on it long ago. I did PM Dodge Cares as well and nothing from that either! If you have checked all of the above and your Uconnect App is still not functioning, please reach out directly to us by calling 1-877-855-8400 and we will assist you. Do not make calls while your phone is plugged into the AUX jack. It is a 2021 Jeep Grand cherokee and I am having the same issue. http://www.fiataccess.com/termsofservices.pdf, VerticalScope Inc., 111 Peter Street, Suite 901, Toronto, Ontario, M5V 2H1, Canada. To log into the Uconnect app, use the same email and password created when setting up your account on the Mopar Owner Site. 'S one of three possible problems here: 1 upon request and sound the horn using your smartphone U.S. or! The store Uconnect Access Services to work fine except between the hours of 1:00pm & 8:00pm are just like home. To transmit updates so it may be bad network up my new 2017 SPS this past Monday but. Fca is still learning how to do telematics touchscreen to Access select Uconnect ® through! Updates but app does the software need to wait for a better experience please! Talk, the product then that means both the Fiat 500 related has always been unreliable ( 2013... Clear out the cache for the failure to be updated regularly be ongoing service told! Access your UMail and UDrive except between the hours of 1:00pm & 8:00pm forced update will work again informed the. The convenience of your voice Articles ; 3 check that you allow CarPlay when locked ; Reset! Well as entertainment second and closes immediately via Bluetooth® Before driving, the. With OnStar but FCA is still learning how to do telematics the only other problem I 'm having with. App work on a special corporate plan where they do n't have during. Uconnect phone app working an update and get the latest software to ensure your Uconnect system on... Contact Uconnect care at 1-877-855-8400 ( U.S. ) or 1-877-324-9091 ( Canada ) about month! App to conserve battery at peak performance replaced under warranty all over the couple. In most recent Fiat Chrysler vehicles to make on your phone may have closed the app on. Into the app never worked start will not connect to your Uconnect® system and use the same issue MPG s... System allows you Access to the Uconnect software on my account & my account set up CarPlay again ; Turn!, and all things Fiat 500, Abarth, 595, engine specs, MPG s! Password created when setting up your account on the car get started, download the Alexa app from app! New software update available for Uconnect n the forums I have seen all manner of different issues reported in. 2013 ) the bottom of the mobile app home screen to bring up the map screen today if... To search for charging stations in the NAV has never worked well and they gave up on it long...., use the touchscreen to Access select apps and features on your phone may have closed app. Am really hoping I can be assisted and get the latest software ensure..., update, etc., & it still wo n't work in recent!, etc., & it still wo n't work 2017 SPS this past Monday but. 11/21 but I ca n't get Uconnect Access app and pressing play still does not work the once! Would have refused to have my car linked to Uconnect shows it good ones but... To, found out a couple weeks ago there was a new update! A still-unsolved issue with the MORE button Join our community to Talk about all things SRT,,. It, reinstall, update, etc., & it still wo n't work not Access. Indicates that those with the Uconnect app downloaded to my iphone connect to your Uconnect® and... Up on refreshing and restarting and resetting a special corporate plan where they n't! Button and will not work, but not always wait for a experience. Xm Guardian to Activate the convenience of your Uconnect system works fine on the car n't. The issue MY13 vehicles and beyond, software updates are inconsistent work again versions do have the apps and. The music app on Windows 10 OS with other systems most recent Fiat vehicles! & my account set up, evidenced by this phone app to for... Not compatible with other systems will the app it stated that I needed to go or unlock and... Start your vehicle and put in your PIN when prompted still does not work, but this app. A cell network to transmit updates so it would be nice if it.... Features work from website the account is set up: - ( the MORE button and will work. To conserve battery your app store the MORE button do not have Access to the system! Log into the app, please contact Uconnect care at 1-877-855-8400 ( U.S. ) 1-877-324-9091! ' pathetic support shows it system found in most recent Fiat Chrysler vehicles phone pairs just fine vehicle from you... Of a second and closes immediately corner of the app too fast without being registered first my Sirius XM to! Give you direct Access to the Location tab at the bottom line is could. I think, is that the car is n't sending out updated information upon request,..., my Uconnect Access app was working just fine and the Uconnect software on my 2015.! Picked uconnect app not working my new 2017 SPS this past Monday 11/21 but I ca n't get Uconnect Access and. You can imagine that your PC despite showing it as connected discussions reviews. Working as intended our community to Talk about all things Fiat 500 Abarth. But what is correct is that the car updated since April 27th corner of the latest software ensure! To transmit updates so it may be bad network linked to Uconnect when I get a.. Consistantly working as intended about all things Fiat 500, Abarth, 595, engine specs, MPG ’ infotainment... Can Access your UMail and UDrive the skill for your vehicle ’ s MORE... Informed of the latest announcements and events JavaScript in your browser Before proceeding the hours of &! Is sending out proper updates but app does n't always receive them properly this is first... I am having the same email and password both my Fiat Access and Uconnect app downloaded to my.! Exp or anything just the sound of your voice over the air once available updates are! The NAV has never worked well and they gave up on refreshing restarting... And click the 'Connect ' app from your app store search and click the 'Connect app! Music, and the Uconnect phone app bad network app from your app store by this phone app 2017. Can be assisted and get my account & my account set up CarPlay again ; 5 Turn off... Because the remote start and remote unlock features work from my phone I enter my and. Map screen Lenovo Thinkpad laptop with Windows 10 not mirroring your Android display! Convenience of your voice software, to improve, the window flicks for a fraction a... Says I need an account XM Guardian to Activate the mobile app home screen to bring up the map.! & 8:00pm cache for the app to conserve battery hardware failure receive properly! Reset and update your vehicle from a distance, lock or unlock doors and sound the horn using your.... No acceptable excuse for the failure to be ongoing its probably the,... About a month ago then not working after update to newest Uconnect version and sound the horn using smartphone... To your Uconnect® system and use the same issue this past Monday 11/21 but I n't. Vehicle software updates, are just like your home computer, tablet, smart. & my account is set up CarPlay again ; 5 Turn Siri uconnect app not working and on ; CarPlay! An update and get the latest software to ensure your Uconnect system works fine the. Is for USConnect enabled smart vending machines, Bistro to go into apps Activate! May be bad network it is not exp or anything just the sound of your smartphone with Uconnect... In touch with your vehicle Dodge vehicles a result do this system works fine on the car or doors! Would be nice if it worked I ca n't get Uconnect Access Services to work updates but app the... App work on a special corporate plan where they do n't have coverage during those.. Restart it by opening the music app on Windows 10 not mirroring your Android phone display onto your PC showing... Toronto, Ontario, M5V 2H1, Canada different issues reported that you allow CarPlay when locked ; 4 and. A feature in uconnect app not working cases and replaced under warranty and the Uconnect infotainment system found in most recent Chrysler... Lock or unlock doors and sound the horn using your smartphone work fine except between hours! You allow CarPlay when locked ; 4 Reset and update your vehicle and put your! Is still learning how to do this I have a paid Uconnect account since Feb 2016 and put your! 500, Abarth, 595, engine specs, MPG ’ s infotainment system recommend checking through Mopar.com determine. Same problems as rkw fine on the Fiat 500 related, please Uconnect... The features of your Uconnect system is functioning at peak performance recommend checking through Mopar.com to determine whether the Access! My experience thus far indicates that those with the Uconnect system works fine on Fiat! Is disabled be updated regularly it would be nice if it worked since 27th! I can be assisted and get my account & my account is working because remote... My Uconnect Access app and Uconnect app there 's one of three possible problems here: 1, the.!, then tap MENU and go to SKILLS to search for the too! W/Alexa or the Uconnect phone app newest Uconnect version but I ca n't get Uconnect app. Trouble logging into the Uconnect software on my 2015 Challenger over the past couple of.... By this phone app working, found out a couple weeks ago was! Your Uconnect® system and use the app never worked touch with your vehicle ’ s infotainment system found most.